Fotello is a member of the FNAEM and signatory of the charter of good practices which aims to define a certain number of good practices in the field of the distribution of furnishing and decoration products on the Internet in coordination with the DGCCRF and the Ministry of Commerce, to improve the safety of consumers buying these products on the internet.

These recommendations are inspired by the desire to act in favor of transparency, consumer confidence and equal treatment between the Internet channel and other distribution channels.